Effective Date: 01 January 2025

At RE. Solutions, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

Who We Are

Website: https://resolutions.ltd
Business Name: RE. Solutions
Location: Bartle House, 6 Oxford Court, Manchester, UK
Email: bb@resolutions.ltd
Phone: +44 (0)161 703 2431

What Personal Data We Collect and Why

We may collect and store the following types of personal data:

  • Contact Information (name, email, phone): to respond to enquiries or deliver services
  • Project Details: to tailor our design, software, or marketing solutions to your business
  • Technical Data (IP address, browser, device): used anonymously to improve site performance

Data is collected via direct submission or technical processes (e.g. contact forms, cookies, analytics), either with your consent or as necessary to fulfill a service.

Contact Forms

If you submit a form on our site, we collect your name, email, and message content. We keep this data for up to 6 months for customer service purposes and do not use it for marketing unless you explicitly consent.

Cookies

Our website uses cookies for functionality and performance. These may include:

  • Essential Cookies – for site navigation and performance
  • Analytics Cookies – to anonymously track usage patterns (if active)

You can manage or block cookies via your browser settings.

Analytics

We may use third-party analytics tools (such as Google Analytics) to understand visitor behavior. Data collected is anonymous and used solely to improve site performance.
Learn more at: Google Privacy Policy

Who We Share Your Data With

We may share necessary data with trusted providers:

  • Hosting provider
  • Email and contact form plugins
  • Payment processors (if applicable)

All partners comply with relevant privacy standards such as GDPR.

How Long We Retain Your Data

  • Contact form entries: up to 6 months
  • Analytics data: up to 12 months
  • Client project data: retained only as long as necessary to deliver services and comply with legal obligations

Your Rights Over Your Data

You have the right to:

  • Access or correct your personal data
  • Request data deletion
  • Object to data processing
  • Withdraw consent at any time

To request any of the above, email us at [email@resolutions.ltd].

Where Your Data Is Sent

Some data may be stored or processed outside the UK or EU by secure third-party services. We ensure these transfers comply with GDPR through appropriate safeguards such as standard contractual clauses.

How We Protect Your Data

We implement security practices such as:

  • HTTPS encryption
  • Access controls
  • Regular updates and monitoring
  • Secure hosting environments

Data Breach Procedures

If a data breach occurs, we will:

  • Notify affected users promptly
  • Report the breach to relevant authorities if required
  • Investigate and resolve the issue immediately

Automated Decision-Making and Profiling

We do not perform automated profiling or decision-making using personal data.

Regulatory Compliance

RE. Solutions operates in compliance with UK and EU data protection laws, including the General Data Protection Regulation (GDPR).

Contact Us

For any privacy-related questions or requests:
Email: bb@resolutions.ltd
Address: Bartle House, 6 Oxford Court, Manchester, UK